SHIPPING POLICY

We normally ship our packages out via Fedex express. Orders will ship within 2-3 business days of receiving payment.Orders require 5-7 business days for delivery after it ships depending on its destination. Once an express shipment is placed please contact CandeMane Beauty Intertwined to verify we have received your request.

CandeMane Beauty Intertwined is not responsible for any fees (custom fees or taxes) associated with your shipment upon delivery.

We do NOT refund shipping charges for orders returned.

RETURNS POLICY

Returns / Exchanges

To be eligible for a return/exchanges:

Refund requests must be made within 7 days of receiving the product.

-Item must be purchased from our Facebook / Instagram shop, direct website.

-Item must be unused and in its original packaging.

-Once approved, Item(s) must be shipped back within 7 business days of receiving the return/exchange shipping label.

If your order meets the criteria above, click here to start your return process.

For all warranty related questions, please email us at: CandeManeIB@gmail.com

Please make sure to include your order number in the email.